FAQs
General
Do you offer wholesale?
Do you offer wholesale?
Yes, we do.
If you are looking for a discounted price for bulk orders, please refer to quantity price tiers on product pages.
If you are applying for our distributor and partner program, please email us at info@rugline.net or selinna@rugline-tech.com for more information.
Which payment methods do you accept?
Which payment methods do you accept?
We accept Paypal, Credit Card, Debit Card, Apple Pay, Google Pay, and Meta Pay directly on our website.
We also accept ACH payments or wire transfers to our bank account.
Do you accept Purchase Order?
Do you accept Purchase Order?
Yes, we accept Purchase Orders with wire transfer. Please email us at info@rugline.net for more information.
OEM/ODM is ok?
OEM/ODM is ok?
Yes, we have own factory and strong R&D to support OEM/ODM
Can you print my brand name (logo) on these products??
Can you print my brand name (logo) on these products??
Yes! We can provide professional OEM services to make it your brand even for your trial sample order, like display start up logo on screen, print/laser logo on tablet back and front and Gift box Package.
Visit factory:?
Visit factory:?
Yes, it is ok, before visiting, please contact us
About Discount?
About Discount?
Discount depends on your quantity,
bulk order will in more cheap price.
Frequently asked question
Frequently asked question
Provide an answer to the question here, with as much detail as possible to help your customers.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).